P&C Department

P&C Department 2017-09-12T15:50:57+00:00

We write what your standard companies will not.

For many years we have consistently been among the top performers in the nation for our larger company partners.

P&C Underwriters

Tony Costa
Tony CostaP&C Underwriter

Tony graduated from East Carolina University with a Bachelor’s degree in Finance.
Haley Everett, CIC
Haley Everett, CICP&C Underwriter

Haley is a graduate of Appalachian State University with a degree in Risk Management & Insurance. She was awarded the J.H. Blades Scholarship by NAPSLO and completed an extended study in London with Lloyds.
Cheryl Jones, AIC, CIC
Cheryl Jones, AIC, CICP&C Underwriter

Cheryl Jones started her insurance career in 1985 and came to work for JSA in 1987. Cheryl was an underwriter assistant and was promoted to claims manager in 1989.
Ben Kusterer, AU
Ben Kusterer, AUP&C Underwriter

Ben is from Richmond, VA and joined JSA in April of 2011.
Sue Mills
Sue MillsP&C Underwriter

Sue has worked in the insurance industry since 1987 and has concentrated in the surplus lines sector as an underwriter since 1989.
Rachel Patterson, CIC
Rachel Patterson, CICP&C Underwriter

Rachel graduated from Appalachian State University in December of 2011 with a double degree in Risk Management & Insurance and Finance & Banking, where her Commercial Insurance Professor inspired her to get into the industry.

P&C Assistant Underwriters

Kelli Hefner, CIC
Kelli Hefner, CICAssistant P&C Underwriter

Kelli grew up in Bethlehem, NC and graduated with honors from the University of North Carolina at Chapel Hill with a B. A. in Communications and a minor in Drama.
Erin Jenkins
Erin JenkinsAssistant P&C Underwriter

Assists: Benjamin Kusterer and Tony Costa
Erin graduated from a small liberal arts college in VA, Roanoke College, in 2009 with a degree in Business.
Robin Yokley, CPCU
Robin Yokley, CPCUAssistant P&C Underwriter

Robin graduated from the University of North Carolina Greensboro with a BS in Business. After 30 years, she retired from GMAC Insurance (now NGIC).

P&C Renewal Team

Scott Banks
Scott BanksP&C Renewal Underwriter

Scott graduated from Appalachian State University and the Brantley Risk and Insurance Center in May 2012 with a BSBA in Risk Management and Insurance.
Kim Barksdale
Kim Barksdale P&C Renewal Underwriter

Kim’s graduated from ASU with a double degree in Risk Management & Insurance, and Finance & Banking. She has been with JSA since 2004, and part of the underwriting team since 2012!
Tabatha Wilcox
Tabatha WilcoxP&C Renewal Underwriter

Tabatha graduated from Appalachian State University with a B.S. in Criminal Justice. She began her insurance career as an agent at a local agency selling personal and commercial lines from 2003-2011.

View all of our Commercial Property & Casualty products.

P&C Products

View all of our Professional Liability products.

Professional Liability Products

P&C Online Quotes

For a full list of online quotes and other online services, click here.

Contact P&C

Todd Wood, CPCU, CIC, CRM, ASLIChief Underwriting Officer


If you would like to send a new business submission, click here. Please use this form to contact our P&C department if you aren’t sure which underwriter to contact directly.