P&C Department

P&C Department 2020-07-01T16:08:44+00:00

P&C Underwriters

Tony Costa, AU, AINS
Tony Costa, AU, AINSChief Underwriting Officer

Tony graduated from East Carolina University with a Bachelor’s degree in Finance.
Kristel McNeil
Kristel McNeilP&C Manager

Kristel’s hometown is Boone but you still can’t make her love bluegrass music. She loves any kind of flower and enjoys hobby baking in her free time. She has been with JSA since 1998.
Haley Everett, CIC
Haley Everett, CICP&C Underwriter

Haley is a graduate of Appalachian State University with a degree in Risk Management & Insurance. She was awarded the J.H. Blades Scholarship by NAPSLO and completed an extended study in London with Lloyds.
Cheryl Jones, AIC, CIC
Cheryl Jones, AIC, CICP&C Underwriter

Cheryl Jones started her insurance career in 1985 and came to work for JSA in 1987. Cheryl was an underwriter assistant and was promoted to claims manager in 1989.
Ben Kusterer, AU
Ben Kusterer, AUP&C Underwriter

Ben is from Richmond, VA and joined JSA in April of 2011.
Rachel Patterson, CIC
Rachel Patterson, CICP&C Underwriter

Rachel graduated from Appalachian State University in December of 2011 with a double degree in Risk Management & Insurance and Finance & Banking, where her Commercial Insurance Professor inspired her to get into the industry.
Cheyenna Sturgill
Cheyenna SturgillP&C Underwriter

Cheyenna graduated from Appalachian State University in December 2016 with a degree in Risk Management and Insurance. She worked in the Personal Lines Dept before moving to P&C.

P&C Assistant Underwriters

Erin Jenkins
Erin JenkinsAssistant P&C Underwriter

Assists: Ben Kusterer and Tony Costa
Erin graduated from a small liberal arts college in VA, Roanoke College, in 2009 with a degree in Business.
Robin Yokley, CPCU, CIC
Robin Yokley, CPCU, CICAssistant P&C Underwriter

Assists: Cheryl Jones and Haley Everett
Robin graduated from the University of North Carolina Greensboro with a BS in Business. After 30 years, she retired from GMAC Insurance (now NGIC).

P&C Renewal Team

Jeff Carlton
Jeff CarltonP&C Renewal Underwriter

After bartending to put himself through Appalachian State University's Risk Management & Insurance program, Jeff is always focused on serving the customer.
Mary Hopkins, CIC
Mary Hopkins, CICP&C Renewal Underwriter

Mary Church Hopkins, CIC has been with JSA since 1989. In 1991 she began underwriting homeowners which led to the development of the personal lines division of JSA in 1992.
Jennifer Love
Jennifer LoveP&C Renewal Underwriter

Jennifer was born in Lenoir, NC and graduated from Appalachian State University's Insurance Program in 2006. She began with JSA the following year.
Samantha Pardue
Samantha PardueP&C Renewal Underwriter

Samantha grew up in Yadkin County and lives in Hamptonville with her 4 dogs and 2 cats.
Kimberly Segid
Kimberly SegidP&C Renewal Underwriter

Kimberly graduated from ASU with a double degree in Risk Management & Insurance, and Finance & Banking. She has been with JSA since 2004, and part of the underwriting team since 2012!

P&C Underwriting Service Team

Sue Mills
Sue MillsP&C Service Assistant

Sue has worked in the insurance industry since 1987 and has concentrated in the surplus lines sector since 1989.

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P&C Products

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Professional Liability Products

P&C Online Quotes

For a full list of online quotes and other online services, click here.

Contact P&C


If you would like to send a new business submission, click here. Please use this form to contact our P&C department if you aren't sure which underwriter to contact directly.