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P&C Department

P&C Department 2019-05-20T08:36:42+00:00

We write what your standard companies will not.

For many years we have consistently been among the top performers in the nation for our larger company partners.

P&C Underwriters

Tony Costa
Tony CostaBrokerage Division Manager
In the Office

Tony graduated from East Carolina University with a Bachelor’s degree in Finance.
Haley Everett, CIC
Haley Everett, CICP&C Underwriter

Haley is a graduate of Appalachian State University with a degree in Risk Management & Insurance. She was awarded the J.H. Blades Scholarship by NAPSLO and completed an extended study in London with Lloyds.
Cheryl Jones, AIC, CIC
Cheryl Jones, AIC, CICP&C Underwriter

Cheryl Jones started her insurance career in 1985 and came to work for JSA in 1987. Cheryl was an underwriter assistant and was promoted to claims manager in 1989.
Ben Kusterer, AU
Ben Kusterer, AUP&C Underwriter

Ben is from Richmond, VA and joined JSA in April of 2011.
Rachel Patterson, CIC
Rachel Patterson, CICP&C Underwriter

Rachel graduated from Appalachian State University in December of 2011 with a double degree in Risk Management & Insurance and Finance & Banking, where her Commercial Insurance Professor inspired her to get into the industry.
Todd Wood, CPCU, CIC, CRM, ASLIP&C Underwriter

Todd is a graduate of the Brantley Risk and Insurance Center at Appalachian State University, where he served as a Graduate Assistant and also holds an MBA and a Statistics degree from ASU.

P&C Assistant Underwriters

Erin Jenkins
Erin JenkinsAssistant P&C Underwriter

Assists: Ben Kusterer and Tony Costa
Erin graduated from a small liberal arts college in VA, Roanoke College, in 2009 with a degree in Business.
Robin Yokley, CPCU, CIC
Robin Yokley, CPCU, CICAssistant P&C Underwriter

Assists: Cheryl Jones and Haley Everett
Robin graduated from the University of North Carolina Greensboro with a BS in Business. After 30 years, she retired from GMAC Insurance (now NGIC).
Liliana Bailey
Liliana BaileyAssistant P&C Underwriter

Assists: Rachel Patterson
Liliana is from Chicago, IL. Her daughter met Justin Bieber one time.

P&C Renewal Team

Mary Hopkins, CIC
Mary Hopkins, CICDirector of P&C Renewals

Mary Church Hopkins, CIC has been with JSA since 1989. In 1991 she began underwriting homeowners which led to the development of the personal lines division of JSA in 1992.
Kim Barksdale
Kim Barksdale P&C Renewal Underwriter

Kim graduated from ASU with a double degree in Risk Management & Insurance, and Finance & Banking. She has been with JSA since 2004, and part of the underwriting team since 2012!
Sue Mills
Sue MillsP&C Renewal Underwriter

Sue has worked in the insurance industry since 1987 and has concentrated in the surplus lines sector as an underwriter since 1989.
Macey Wilkins
Macey WilkinsP&C Renewal Underwriter

Macey joined the JSA P&C team in 2018 after graduating from Appalachian State University in Boone, NC

View all of our Commercial Property & Casualty products.

P&C Products

View all of our Professional Liability products.

Professional Liability Products

P&C Online Quotes

For a full list of online quotes and other online services, click here.

Contact P&C

Todd Wood, CPCU, CIC, CRM, ASLIP&C Underwriting Manager


If you would like to send a new business submission, click here. Please use this form to contact our P&C department if you aren't sure which underwriter to contact directly.