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P&C Department

P&C Department 2019-08-19T10:22:35+00:00

We write what your standard companies will not.

For many years we have consistently been among the top performers in the nation for our larger company partners.

P&C Underwriters

Tony Costa
Tony CostaDirector of Business Development
In the Office

Tony graduated from East Carolina University with a Bachelor’s degree in Finance.
Haley Everett, CIC
Haley Everett, CICP&C Underwriter
In the Office

Haley is a graduate of Appalachian State University with a degree in Risk Management & Insurance. She was awarded the J.H. Blades Scholarship by NAPSLO and completed an extended study in London with Lloyds.
Cheryl Jones, AIC, CIC
Cheryl Jones, AIC, CICP&C Underwriter
In the Office

Cheryl Jones started her insurance career in 1985 and came to work for JSA in 1987. Cheryl was an underwriter assistant and was promoted to claims manager in 1989.
Ben Kusterer, AU
Ben Kusterer, AUP&C Underwriter
In the Office

Ben is from Richmond, VA and joined JSA in April of 2011.
Rachel Patterson, CIC
Rachel Patterson, CICP&C Underwriter
In the Office

Rachel graduated from Appalachian State University in December of 2011 with a double degree in Risk Management & Insurance and Finance & Banking, where her Commercial Insurance Professor inspired her to get into the industry.

P&C Assistant Underwriters

Erin Jenkins
Erin JenkinsAssistant P&C Underwriter
In the Office

Assists: Ben Kusterer and Tony Costa
Erin graduated from a small liberal arts college in VA, Roanoke College, in 2009 with a degree in Business.
Robin Yokley, CPCU, CIC
Robin Yokley, CPCU, CICAssistant P&C Underwriter
In the Office

Assists: Cheryl Jones and Haley Everett
Robin graduated from the University of North Carolina Greensboro with a BS in Business. After 30 years, she retired from GMAC Insurance (now NGIC).

P&C Renewal Team

Kristel McNeil
Kristel McNeilP&C Renewal Manager
In the Office

Kristel’s hometown is Boone but you still can’t make her love bluegrass music. She loves any kind of flower and enjoys hobby baking in her free time. She has been with JSA since 1998.
Andrew Davis
Andrew DavisP&C Renewal Underwriter
Out

A native of Belmont, NC, Andrew is a recent graduate of Appalachian State University where he received a degree in Risk Management & Insurance.
Mary Hopkins, CIC
Mary Hopkins, CICP&C Renewal Underwriter
In the Office

Mary Church Hopkins, CIC has been with JSA since 1989. In 1991 she began underwriting homeowners which led to the development of the personal lines division of JSA in 1992.
Jennifer Love
Jennifer LoveP&C Renewal Underwriter
Out

Jennifer was born in Lenoir, NC and graduated from Appalachian State University's Insurance Program in 2006. She began with JSA the following year.
Sue Mills
Sue MillsP&C Renewal Underwriter
In the Office

Sue has worked in the insurance industry since 1987 and has concentrated in the surplus lines sector as an underwriter since 1989.
Kimberly Segid
Kimberly SegidP&C Renewal Underwriter
Out

Kimberly graduated from ASU with a double degree in Risk Management & Insurance, and Finance & Banking. She has been with JSA since 2004, and part of the underwriting team since 2012!
Macey Wilkins
Macey WilkinsP&C Renewal Underwriter
In the Office

Macey joined the JSA P&C team in 2018 after graduating from Appalachian State University in Boone, NC

P&C Underwriting Service Team

Liliana Bailey
Liliana BaileyP&C Service Assistant
Out

Liliana is from Chicago, IL. Her daughter met Justin Bieber one time.

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P&C Products

View all of our Professional Liability products.

Professional Liability Products

P&C Online Quotes

For a full list of online quotes and other online services, click here.

Contact P&C

CONTACT P&C

If you would like to send a new business submission, click here. Please use this form to contact our P&C department if you aren't sure which underwriter to contact directly.