The world around us and our industry are changing at a fantastic pace. At JSA, we not only welcome change but embrace the opportunities it brings.
So, what is the JSA vision for 2020?
Jackson Sumner is rooted in the culture and values of a family-owned and operated business. Because of this culture and these values, we can quickly adapt our ways of thinking and operating to achieve maximum efficiency and effectiveness in our daily business.
Technology will continue to change the way we all do business. Investment in technology is an essential component of our growth strategy. In the coming year, we will implement an updated and more user-friendly agency portal on our website, as well as more self-serve options and enhancements to the look and functionality of the site.
Members of our leadership team will continue to explore expansion opportunities in our markets and product offerings, thoroughly vetting those that best position us for the future to meet your needs and work how you want to work.
Responsiveness and strong underwriting remain the cornerstones of how we operate. In 2020, we will continue to refine the cross-training of our staff and the streamlining of our processes, bringing to fruition a part of our strategic plan kicked off earlier this year.
In closing, we would like to personally thank all of you, our valued agents, for the trust and confidence you place in us each day as we draw on more than 38 years of experience to help you find solutions to the needs of your insureds. We also want to thank the team at JSA for all their hard work and incredible levels of enthusiasm and dedication.
From everyone in the JSA family to everyone in yours, best wishes for a happy, healthy, and successful 2020.